1. What personal information do we collect?
(a) the Essence of Wellbeing web site collects anonymous session information which allows as to analysis the trends of users on our site. This is done to allow us to see what sells and what doesn't.
(b) the Essence of Wellbeing web site collects personal information when a user chooses to Check Out and purchase items in the Shopping Cart:
- this information is stored for purposes of ease of use for future purchasing.
- to allow us to contact a user in relation to an order.
2. How is your personal information stored?
(a) Personal information which is given to Essence of Wellbeing upon the completion of an order is stored in our on-line database.
(b) Personal information is stored in our accounts system when an invoice/receipt is generated during order processing.
3. How can you access your personal information to update or remove it?
(a) You can access your information in the on-line database when doing a repeat order, and update as required.
(b) Otherwise email us at sales@essenceofwellbeing.com.au with your updated information.
(c) If you wish your personal information to be removed from our online database, and/or our accounts system email us at sales@essenceofwellbeing.com.au
4. Who has access to your personal information?
(a) Essence of Wellbeing staff, who require access to your personal information to carry out delivery of products and services related to Essence of Wellbeing and to maintain a level of service as expected by our customers have access to your personal information.
(b) Third parties (e.g. couriers) only have access to your personal information as is reasonably required to carry out delivery of products and services related to Essence of Wellbeing and to maintain a level of service as expected by our customers.
5. How can you contact Essence of Wellbeing?
Postal Address: Essence of Wellbeing
PO Box 725
Mount Eliza
Vic 3930
Email: sales@essenceofwellbeing.com.au |