All prices are quoted in Australian dollars and include GST unless specified.
Prices quoted do not include shipping costs.
Orders can be placed through our website, or by phone, post or email.
All orders must be paid for prior to shipping.
Online orders can be paid for by direct deposit and PayPal. If you wish to pay by credit card, you may do so using your Visa or MasterCard through PayPal. You do not need to have a PayPal account in order to pay in this way. Please note that we do not receive or retain any credit card details for these payments. Cheque payments may be available for fax, phone or mail order if prior arrangement is made. Orders will be shipped once payment is confirmed and cleared.
Payment may be made via Visa, MasterCard, eftpos and cash for purchases made in person at our Mornington showroom.
Orders may be shipped using either Australia Post or Courier, whichever is the most expedient method available for the relevant order and destination. Only trackable methods are used and your despatch confirmation will include tracking details for your shipment. Any other specific requests regarding shipping must be made at the time of ordering.
Shipping charges will vary depending on weight and destination. We can quote on shipping costs prior to your order if requested.
We ask that you check your delivery against your invoice. In the event that you need to return an item to us, please refer to our returns policy and contact us before sending it.
Orders will be processed as quickly as possible and we will keep you advised of the progress of your order.
Please note that due to fluctuations in prices for essential oils and other products and ingredients, we reserve the right to alter prices without notice. We will do our best to notify customers of any changes.